Legal Notice

In compliance with art. 10 of Law 34/2002, of 11th July, on services of the information society and electronic commerce, we inform you that the responsible party for this website is:

IDENTITY: "VIVES ELECTRODOMESTICOS, S.L."

C.I.F / N.I.E. / PASSPORT: B54465190

ADDRESS: AVDA. PALMELA, 47, 03730 JAVEA (ALICANTE)

TELEPHONE: 965791161

E-MAIL: info@vivestien21.com

REGISTRATION DETAILS: Registro Mercantil de la provincia de ALICANTE, Tomo 3420, Folio 222, Sección 8ª, Hoja A-119620, I/A 1

*This is a translation. In case of doubt, the Spanish version will take precedence.*

General Terms and Conditions of Use of WWW.VIVESELECTRODOMESTICOS.COM

1. Identification.

These general terms and conditions of use (hereinafter GTCU) govern access to and use of the Website under the domain WWW.VIVESELECTRODOMESTICOS.COM (hereinafter Website), owned by "VIVES ELECTRODOMESTICOS, S.L.", hereinafter VIVES TIEN21, with CIF no. B54465190, registered address at AVDA. PALMELA, 47, 03730 JAVEA (ALICANTE), registered in the Commercial Registry of the province of ALICANTE, Tomo 3420, Folio 222, Sección 8ª, Hoja A-119620, I/A 1, telephone number 965791161 and email info@vivestien21.com.

If you have any questions or queries regarding the use of and access to the Website or any clause in these GTCU, please contact us using the contact details provided.

2. Purpose.

These General Terms and Conditions of Use (hereinafter GTCU) regulate access, browsing and use of the Website accessible through the domain WWW.VIVESELECTRODOMESTICOS.COM, as well as the responsibilities arising from the use of its contents, understood as texts, graphics, drawings, designs, codes, software, photographs, music, videos, sounds, databases, images, expressions and information, as well as any other creation protected by national laws and international treaties on intellectual and industrial property.

The main purpose of the Website is to provide corporate information about VIVES TIEN21, as well as to enable direct contact with the company through forms.

Access to the Website by the User is free and open, without prejudice to the fact that the use of certain services may require prior registration or the contracting of specific services, which will be subject to their own terms and conditions.

Use of the Website confers the status of User and implies full and unreserved acceptance of each and every one of the provisions included in these GTCU in the version published at the time of access. Therefore, if you do not agree with any of the clauses set out herein, you must refrain from using this Website.

VIVES TIEN21 reserves the right to modify the GTCU without prior notice and at any time. Likewise, VIVES TIEN21 reserves the right to suspend, interrupt or cease operation of the Website at any time. Consequently, the User must carefully read the GTCU each time they intend to use the Website.

'Use of the Website' refers to any User who accesses and browses the Website, regardless of whether they fill in contact forms, register, sign up as a user, subscribe, report incidents, make comments, or perform any other functions available on the Website.

3. Conditions of Access and Use of the Website.

Access to the Website and the Content included therein does not imply any guarantee regarding the suitability of the Website and the Content included therein for the particular or specific purposes of the User.

VIVES TIEN21 may establish limitations and/or additional conditions for the use of and access to the Website and its Content, which must be observed by the User in all cases.

3.1. Access and Use of the Website.

Unless otherwise specified, use of the Website shall be free of charge, without prejudice to the cost of connection through the corresponding telecommunications network contracted by the User.

The User acknowledges that they are over eighteen years of age and voluntarily and expressly accepts that the use of the Website is in all cases under their sole and exclusive responsibility.

In order to register and access certain services or restricted areas of the Website, the User must be over 18 years of age and provide truthful, accurate, complete and up-to-date information.

The registered User shall be responsible at all times for the safekeeping of their password, assuming any damages that may arise from its misuse, as well as its transfer, disclosure or loss.

The User undertakes to immediately notify VIVES TIEN21 of any event that allows the misuse of identifiers and/or passwords, such as theft, loss or unauthorised access, in order to proceed with their immediate cancellation.

The registered User may not, under any circumstances, assign or transfer their status as a registered User or their access credentials to third parties.

Participation in forums, comments, reviews or any other interactive space on the Website must be carried out in accordance with these rules of use, with VIVES TIEN21 reserving the right to remove any content that is offensive, illegal or contrary to these conditions.

The User undertakes to comply with the GTCU and to always act in accordance with the law, good customs and the requirements of good faith. To this end, they shall refrain from using the Website in any way that may prevent, damage or impair its normal functioning, the assets or rights of VIVES TIEN21, its suppliers, its distributors, other Users or in general any third party.

Specifically, the User undertakes, when using the Website, to:

Not use the Website for purposes that are unlawful, illegal or contrary to the provisions of these GTCU, good faith and public order.
Not introduce, store or disseminate on or from the Website any information or material that is defamatory, libellous, obscene, threatening, xenophobic, pornographic, advocates terrorism, incites violence, discrimination on the grounds of race, sex, ideology, religion or that in any way violates fundamental rights, public freedoms, honour, privacy or the image of third parties.
Not introduce, store or disseminate through the Website any computer program, data, virus or code that is likely to cause damage to the Website, the equipment, systems or networks of VIVES TIEN21 or third parties.
Not impersonate other users, provide false or inaccurate information, or perform any action that may mislead others about the user's identity.
Not introduce, store or disseminate through the Website any content that infringes intellectual or industrial property rights or the rights of third parties.
Not reproduce, copy, distribute, make available or in any other way publicly communicate the contents of the Website without the express authorisation of the owner of the corresponding rights.
Not send spam, unauthorised advertising or mass emails through the forms on the Website.

3.2. Access and Use of Contents.

The contents of the Website are made available to the User with information from both its own sources and third parties.

VIVES TIEN21 endeavours to ensure that the Contents are of the highest possible quality and reasonably up to date, but does not guarantee the usefulness, accuracy, completeness, relevance and/or timeliness of the Contents.

4. Intellectual and Industrial Property Rights.

All the contents of the Website (texts, documents, photographs, drawings, graphics, images, icons, technology, software, databases, sound files, video files, graphic design, source code and other elements), as well as trademarks, trade names or other distinctive signs, are the exclusive property of VIVES TIEN21 or third parties who have authorised their use, all of which are protected by intellectual and industrial property legislation.

Under no circumstances shall it be understood that any licence is granted or that any waiver, transfer or assignment of such rights is made without the prior express written authorisation of VIVES TIEN21.

The User may only access, view and use the Content for personal and private use. Its use for commercial or professional purposes is prohibited, as is its modification, copying, alteration, reproduction, adaptation or translation without the express authorisation of the owners of said rights.

5. Exclusion of Guarantees and Liability.

5.1. Exclusion of Guarantees and Liability for the Functioning of the Website.

VIVES TIEN21 does not guarantee the availability and continuity of the Website or the services or Content offered therein, nor that the content on the Website is up to date. Consequently, it shall in no case be liable for damages of any kind that may arise from:

The lack of availability or accessibility of the Website.
Interruptions in the functioning of the Website or computer failures, telephone breakdowns, disconnections, delays or blockages caused by deficiencies or overloads in telecommunications lines or the Internet.
Damage that may be caused by third parties through unlawful interference beyond the control of VIVES TIEN21.

VIVES TIEN21 does not guarantee the technical reliability of its website or access to its various pages, and is therefore exempt from any liability for damages of any kind that may arise from this cause. Likewise, it shall not be liable for any possible errors or security deficiencies arising from the User's use of an outdated or insecure browser.

Although VIVES TIEN21 takes appropriate technical and organisational security measures to protect the Website, it does not guarantee the absence of viruses or other elements that may cause alterations to the User's computer system or to the electronic documents and files stored on their system.

VIVES TIEN21 shall not be liable under any circumstances for the use that users or third parties may make of the Website or its Content, nor for any damages that may arise from such use.

5.2. Exclusion of Guarantees and Liability for the Content.

VIVES TIEN21 does not guarantee the reliability, usefulness, veracity, accuracy, completeness or timeliness of the Content. The User acknowledges that the use of the Website and the Content is under their sole responsibility.

In particular, VIVES TIEN21 shall not be liable for any damages that may arise from:

The lack of legality, quality, reliability, usefulness, truthfulness, accuracy, completeness and/or timeliness of the Content.
The unsuitability for any purpose and the disappointment of expectations generated by the Content.
Decisions or actions taken by the User based on the information provided on the Website, including without limitation the loss of profits or business opportunities.

5.3. Exclusion of liability for services provided by third parties.

The Website may make available to the User technical linking devices (links, banners, buttons) that allow access to websites managed by third parties. VIVES TIEN21 does not assume any responsibility for the information contained therein, nor for any damages that may arise from accessing them.

5.4. Exclusion of liability for the conduct of Users.

VIVES TIEN21 shall not be liable for any damages of any kind arising from the use that Users make of the Website in contravention of these GTCU or the law.

6. Hyperlinks.

Those who wish to establish hyperlinks between their website and the Website must observe and comply with the following conditions:

Prior authorisation will not be necessary when the Hyperlink only allows access to the Website's home page, but it may not reproduce it in any way. Any other form of hyperlink will require the express and unequivocal written authorisation of VIVES TIEN21.
The website on which the hyperlink is established may only contain what is strictly necessary to identify the destination of the Hyperlink.
The website on which the hyperlink is established shall not contain information or content that is unlawful, contrary to morality and generally accepted good customs and public order, nor shall it contain content that is contrary to any third-party rights.
VIVES TIEN21 reserves the right to block Hyperlinks to the Website that do not have prior express authorisation.

7. Actions in the Event of Non-Compliance.

VIVES TIEN21 reserves the right to exercise all legal actions available to it to demand liability arising from the breach of any of the provisions of these GTCU by the User.

8. Partial Invalidity.

The declaration of any of the clauses contained in these GTCU as null and void, invalid or ineffective shall not affect the validity or effectiveness of the remaining clauses, which shall continue to be binding between the parties.

9. Privacy and Cookies Policy.

The processing of personal data is regulated in the Privacy Policy and the installation of cookies in the Cookies Policy, both available on the Website.

10. Notifications.

For the purposes of making the appropriate notifications, VIVES TIEN21 designates the address specified in the Legal Notice as its contact address. The email address provided by the User during the registration process on the Website will be used by VIVES TIEN21 for the purpose of sending notifications to the User. The User is obliged to keep their contact details duly updated.

11. Applicable Law and Jurisdiction.

These Terms of Use shall be governed by Spanish law. Any dispute relating to the conditions of use and access to this Website shall be submitted, expressly waiving any other jurisdiction, to the appropriate courts.

JAVEA, 06/06/2026